Turkish-speaking call center agents to work out of our Pompano Beach, FL office..


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Konu: Turkish-speaking call center agents to work out of our Pompano Beach, FL office..

  1. #1
    Senior Member Sharm - ait Kullanıcı Resmi (Avatar)
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    Exclamation Turkish-speaking call center agents to work out of our Pompano Beach, FL office..

    Bana ulasan bir mesaji paylasiyorum..

    **********

    Hi ,

    I work for Open English LLC, a leading Education Technology company focused on English language learning for the Latin American and U.S. Hispanic markets. Next month we are launching a pilot program in Istanbul. To support this initiative we are hiring Turkish-speaking call center agents to work out of our Pompano Beach, FL office.

    We have been featured in the Wall Street Journal, NBC, and CNN en Espanol. To date, we have received $120M in funding – the third highest amount ever for any Ed Tech company in the U.S and were ranked in 2014 by PitchBook as the fifth most valuable EdTech company in the world.

    Would you know anyone in the Turkish community who would be interested in a full time contract role?

    Job Description & Application:
    http://openenglish.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=5909282

    Thank you for your time,
    Michael Teichberg
    HR Business Partner

    www.openenglish.com/en
    Konu Sharm tarafından (06-09-2015 Saat 04:12 ) değiştirilmiştir.
    selin likes this.

  2. #2
    Senior Member Sharm - ait Kullanıcı Resmi (Avatar)
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    Inside Sales Agent (Turkish-Speaking)



    Location: Pompano Beach, FL
    Date Posted: 08-13-2015




    Position Classification:
    Full Time, Temporary Contract

    Reports To:
    VP, Sales & Service Operations

    Work Schedule:
    6am-3pm EST

    Compensation:
    Base rate commensurate with experience, eligible for commission plan, and paid training.


    Position Overview:
    Open English is seeking friendly, fluent or native in Turkish and conversational in English, experienced in sales or call center sales to handle inbound sales and service calls, as well as outbound sales calls (no cold-calls) for our new students in Istanbul. You will answer a wide range of inquiries about the Open English program, handle the processing of transactions, and solve a wide range of customer service issues.

    Responsibilities:

    • Support the operations team by answering calls from customers and dialing sales leads
    • Able to communicate product offerings in Turkish and close sales
    • Process transactions (domestic & international) via telephone
    • Meet or exceed department productivity standards and quality customer care standards
    • Records all customer contacts in the system
    • Reports product related feedback to management as instructed
    • Carry out customer inquiries and transfers in a timely and accurate manner following predefined guidelines when escalation is needed


    Minimum Qualifications:

    • Must work out of our Pompano Beach or Coconut Grove office
    • Work authorization in the U.S. is required
    • Strong written and verbal communication skills in English and Turkish required
    • Prior sales experience required
    • Prior call center experience with intangible products (telecommunications, advertising, plans, financial services, collections a plus
    • Proficiency with PC & MS Office required
    • Ability to multi-task and prioritize with guidance in a fast-paced, at times stressful, dynamic environment
    • Excellent attendance and strict adherence to daily schedules is required
    • Maintain daily productivity and time management requirements
    • Customer focus and team work
    • Ability to quickly and accurately understand and solve problems


    Company Overview:
    Open English is a leading Education Technology company focused on English language learning for the Latin American and U.S. Hispanic markets. The company was founded in 2007 to reinvent the way to teach English online, to meet the needs of busy working professionals. The platform offers on-demand content as well as personalized, live classes 24 hours a day, 7 days a week, with teachers who are all native English speakers. Students of Open English enjoy a unique, practical and fun learning experience that caters to their own schedule and pace.

    To date, we have offered our online English classes to over 400,000 students all over Latin America – including Brazil – and to the Spanish-speaking community in the United States. Open English offices are located in Miami, Bogota, Sao Paulo, Caracas and Buenos Aires.

    The company has been featured in the Wall Street Journal, CNN en Español, NBC, and many Latin American media outlets. To date, Open English has raised $120M in funding - the third highest in Ed Tech history and has been named by PitchBook (2014) as the fifth most valuable Ed Tech company in the world.


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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